Case Study: NetSuite Enhancement
Optimal NetSuite Performance - The tech was solid. It just required the right experts.
Discover how C&J ERP Consulting overhauled 2i's reporting architecture to establish a unified data hub, evolving from technical fixes to a long-term strategic alliance
Client: 2i testing
Industry: Professional Services
NetSuite Optimisation Project
Overview
Client - 2i testing
Previous Status
When 2i first approached us, they had a functioning NetSuite instance that was failing to scale alongside their rapid corporate expansion. While the software choice was fundamentally sound, the post-launch configuration had become a bottleneck for the finance department rather than an accelerator. Routine reporting had become cumbersome, inefficient manual processes were reintroduced, and the anticipated ROI from the system remained elusive. The team found themselves perpetually troubleshooting data gaps, which increased the burden on a department already pushed to its limits. Instead of abandoning their investment, 2i sought a specialized consultancy capable of auditing their existing infrastructure and reclaiming the lost potential of their ERP. This pursuit of excellence led them to partner with C&J ERP Consulting to turn their system around.
Our Approach
C&J ERP Consulting initiated a comprehensive diagnostic of the current environment, collaborating with stakeholders to isolate exactly where workflows were breaking down. We subsequently rebuilt the system logic, aligning NetSuite’s capabilities with the actual operational needs of the finance team. A cornerstone of this project was our bespoke training program; we empowered every user with the technical proficiency needed to utilize the platform effectively, shifting internal perception from a daily hurdle to a vital resource. As the company grew through new mergers, we integrated each entity into the global NetSuite environment, ensuring a consolidated 'single version of truth' replaced the previous siloed approach. Additionally, we vetted and deployed a customized AP solution that integrated natively with their ERP, streamlining their accounts payable cycle once and for all.
The Current Results
Today, NetSuite acts as a precision tool for 2i, perfectly calibrated to their current business model rather than their legacy requirements. Our targeted staff training has fostered a culture of system ownership, significantly reducing the manual workload for finance professionals and reclaiming hours once lost to administrative fatigue. By implementing the ideal accounts payable extensions and standardizing data across all new acquisitions, we have eliminated the friction of managing a multi-entity group. The leadership team at 2i has explicitly stated that the contributions from C&J ERP Consulting have become indispensable to their financial stability.
Our collaborative journey continues to expand. We are currently assisting 2i with the roll-out of advanced Project Management tools, scaling our impact from the back office into delivery and account management operations. What began as a recovery mission has evolved into a robust Managed Services Agreement. As 2i scales further, C&J ERP Consulting remains committed to ensuring their ERP landscape evolves at the same pace, serving as their dedicated technology partner for the long term.
Manual workarounds and disconnected data systems
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Unified Data Framework
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C&J ERP Consulting Expert
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Seamless Entity Integrations